{"id":38871,"date":"2020-11-13T18:26:16","date_gmt":"2020-11-13T17:26:16","guid":{"rendered":"https:\/\/www.reporter.lu\/?page_id=38871"},"modified":"2024-06-19T11:00:31","modified_gmt":"2024-06-19T09:00:31","slug":"questions-sur-labonnement-reporter","status":"publish","type":"page","link":"https:\/\/www.reporter.lu\/fr\/questions-sur-labonnement-reporter\/","title":{"rendered":"Questions fr\u00e9quentes concernant l&rsquo;abonnement REPORTER"},"content":{"rendered":"<p>La plupart des probl\u00e8mes techniques li\u00e9s aux abonnements peuvent \u00eatre r\u00e9solus tr\u00e8s facilement par vous-m\u00eame. Vous trouverez ici les questions les plus fr\u00e9quemment pos\u00e9es et des instructions pas \u00e0 pas pour rem\u00e9dier aux \u00e9ventuels probl\u00e8mes :<\/p>\n<h3>A) Probl\u00e8mes de login?<\/h3>\n<ul>\n<li><a href=\"https:\/\/www.reporter.lu\/fr\/vous-avez-soudainement-des-problemes-de-connexion\/\">Vous n&rsquo;arrivez pas \u00e0 vous connecter?<\/a><\/li>\n<li><a href=\"https:\/\/www.reporter.lu\/fr\/les-articles-ne-saffichent-plus-en-integralite\/\">J\u2019ai un compte mais je ne peux pas lire l\u2019int\u00e9gralit\u00e9 de l\u2019article<\/a><\/li>\n<li><a href=\"http:\/\/www.reporter.lu\/fr\/avez-vous-oublie-votre-mot-de-passe\">Avez-vous oubli\u00e9 votre mot de passe?<\/a><\/li>\n<li><a href=\"http:\/\/www.reporter.lu\/fr\/votre-mot-de-passe-nest-il-pas-sauvegarde-automatiquement\">Votre mot de passe n&rsquo;est-il pas sauvegard\u00e9 automatiquement?<\/a><\/li>\n<li><a href=\"https:\/\/www.reporter.lu\/fr\/app\/\">Comment t\u00e9l\u00e9charger l&rsquo;application mobile?<\/a><\/li>\n<li><a href=\"https:\/\/www.reporter.lu\/fr\/newsletter\/\">Comment faire pour ne pas rater d&rsquo;article?<\/a><\/li>\n<\/ul>\n<h3>B) Questions autour du paiement<\/h3>\n<ul>\n<li><a href=\"http:\/\/www.reporter.lu\/fr\/questions-frequentes-comment-fonctionne-le-paiement-de-labonnement\">Comment fonctionne le paiement de l&rsquo;abonnement?<\/a><\/li>\n<li><a href=\"http:\/\/www.reporter.lu\/fr\/pourquoi-mon-paiement-na-t-il-pas-fonctionne\">Pourquoi mon paiement n&rsquo;a-t-il pas fonctionn\u00e9?<\/a><\/li>\n<li><a href=\"http:\/\/www.reporter.lu\/fr\/questions-frequentes-comment-actualiser-votre-carte-de-credit\">Comment actualiser votre carte de cr\u00e9dit<\/a>?<\/li>\n<li><a href=\"https:\/\/www.reporter.lu\/fr\/pourquoi-mon-paiement-na-t-il-pas-fonctionne\/\">A quoi faut-il faire attention lors de l\u2019utilisation d\u2019une nouvelle carte de cr\u00e9dit ?<\/a><\/li>\n<li><a href=\"http:\/\/www.reporter.lu\/fr\/questions-frequentes-mon-abonnement-est-il-encore-actif\/\">Le paiement de mon abonnement a-t-il \u00e9t\u00e9 effectu\u00e9 avec succ\u00e8s ?<\/a><\/li>\n<li><a href=\"https:\/\/www.reporter.lu\/fr\/comment-activer-une-remise\/\" target=\"_blank\" rel=\"noopener\">Comment activer une remise?<\/a><\/li>\n<\/ul>\n<h3>C) Questions autour de l&rsquo;abonnement<\/h3>\n<ul>\n<li><a href=\"http:\/\/www.reporter.lu\/fr\/nos-formules-dabonnement\">D\u00e9couvrez nos formules d&rsquo;abonnement<\/a><\/li>\n<li><a href=\"http:\/\/www.reporter.lu\/fr\/questions-frequentes-mon-abonnement-est-il-encore-actif\" target=\"_blank\" rel=\"noopener\">Mon abonnement est-il encore actif?<\/a><\/li>\n<li><a href=\"http:\/\/www.reporter.lu\/fr\/souhaitez-vous-renouveler-votre-abonnement\">Souhaitez-vous renouveler votre abonnement?<\/a><\/li>\n<li><a href=\"http:\/\/www.reporter.lu\/fr\/souhaitez-vous-resilier-votre-abonnement\">Souhaitez-vous r\u00e9silier votre abonnement?<\/a><\/li>\n<li><a href=\"http:\/\/www.reporter.lu\/fr\/comment-changer-de-type-dabonnement\">Comment modifier mon plan d&rsquo;abonnement<\/a><\/li>\n<li><a href=\"https:\/\/www.reporter.lu\/fr\/participez-a-notre-recherche\/\" target=\"_blank\" rel=\"noopener\">Comment puis-je proposer un sujet de recherche ?<\/a><\/li>\n<li><a href=\"http:\/\/www.reporter.lu\/fr\/abonnement-next-generation\">D\u00e9couvrez notre abonnement <span class=\"wHYlTd z8gr9e\">\u00ab<\/span>Next Generation<span class=\"wHYlTd z8gr9e\">\u00bb<\/span> pour les moins de 30 ans<\/a><\/li>\n<li><a href=\"https:\/\/www.reporter.lu\/fr\/offre-decouverte\/\" target=\"_blank\" rel=\"noopener noreferrer\">Voulez-vous tester REPORTER avant de vous abonner?<\/a><\/li>\n<\/ul>\n<h3>D) Le programme de parrainage de REPORTER<\/h3>\n<ul>\n<li><a href=\"http:\/\/www.reporter.lu\/fr\/comment-parrainer-reporter\">D\u00e9couvrez notre programme de parrainage<\/a><\/li>\n<\/ul>\n<hr \/>\n<p style=\"text-align: center;\"><em>Des questions? N&rsquo;h\u00e9sitez pas \u00e0 nous contacter <a href=\"https:\/\/www.reporter.lu\/impressum\">par e-mail ou par t\u00e9l\u00e9phone<\/a>.<\/em><\/p>\n<hr \/>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-31254\" src=\"https:\/\/www.reporter.lu\/wp-content\/uploads\/2020\/08\/Birthday-Reporter-Eric-Engel0081-scaled-e1597243317539-1036x656.jpg\" alt=\"\" width=\"680\" height=\"431\" srcset=\"https:\/\/www.reporter.lu\/wp-content\/uploads\/2020\/08\/Birthday-Reporter-Eric-Engel0081-scaled-e1597243317539-1036x656.jpg 1036w, https:\/\/www.reporter.lu\/wp-content\/uploads\/2020\/08\/Birthday-Reporter-Eric-Engel0081-scaled-e1597243317539-300x190.jpg 300w, https:\/\/www.reporter.lu\/wp-content\/uploads\/2020\/08\/Birthday-Reporter-Eric-Engel0081-scaled-e1597243317539-768x486.jpg 768w, https:\/\/www.reporter.lu\/wp-content\/uploads\/2020\/08\/Birthday-Reporter-Eric-Engel0081-scaled-e1597243317539-1536x973.jpg 1536w, https:\/\/www.reporter.lu\/wp-content\/uploads\/2020\/08\/Birthday-Reporter-Eric-Engel0081-scaled-e1597243317539.jpg 1592w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>La plupart des probl\u00e8mes techniques li\u00e9s aux abonnements peuvent \u00eatre r\u00e9solus tr\u00e8s facilement par vous-m\u00eame. Vous trouverez ici les questions<\/p>\n","protected":false},"author":2832,"featured_media":0,"parent":0,"menu_order":58,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"cybocfi_hide_featured_image":"","footnotes":""},"coauthors":[3280,3281],"class_list":["post-38871","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Questions fr\u00e9quentes concernant l&#039;abonnement REPORTER - Reporter.lu<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reporter.lu\/fr\/questions-sur-labonnement-reporter\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Questions fr\u00e9quentes concernant l&#039;abonnement REPORTER - Reporter.lu\" \/>\n<meta property=\"og:description\" content=\"La plupart des probl\u00e8mes techniques li\u00e9s aux abonnements peuvent \u00eatre r\u00e9solus tr\u00e8s facilement par vous-m\u00eame. Vous trouverez ici les questions\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.reporter.lu\/fr\/questions-sur-labonnement-reporter\/\" \/>\n<meta property=\"og:site_name\" content=\"Reporter.lu\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/reporter.lu\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-19T09:00:31+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.reporter.lu\/wp-content\/uploads\/2020\/08\/Birthday-Reporter-Eric-Engel0081-scaled-e1597243317539-1036x656.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@reporter_lu\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.reporter.lu\\\/fr\\\/questions-sur-labonnement-reporter\\\/\",\"url\":\"https:\\\/\\\/www.reporter.lu\\\/fr\\\/questions-sur-labonnement-reporter\\\/\",\"name\":\"Questions fr\u00e9quentes concernant l'abonnement REPORTER - Reporter.lu\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.reporter.lu\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.reporter.lu\\\/fr\\\/questions-sur-labonnement-reporter\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.reporter.lu\\\/fr\\\/questions-sur-labonnement-reporter\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.reporter.lu\\\/wp-content\\\/uploads\\\/2020\\\/08\\\/Birthday-Reporter-Eric-Engel0081-scaled-e1597243317539-1036x656.jpg\",\"datePublished\":\"2020-11-13T17:26:16+00:00\",\"dateModified\":\"2024-06-19T09:00:31+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.reporter.lu\\\/fr\\\/questions-sur-labonnement-reporter\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.reporter.lu\\\/fr\\\/questions-sur-labonnement-reporter\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.reporter.lu\\\/fr\\\/questions-sur-labonnement-reporter\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.reporter.lu\\\/wp-content\\\/uploads\\\/2020\\\/08\\\/Birthday-Reporter-Eric-Engel0081-scaled-e1597243317539-1036x656.jpg\",\"contentUrl\":\"https:\\\/\\\/www.reporter.lu\\\/wp-content\\\/uploads\\\/2020\\\/08\\\/Birthday-Reporter-Eric-Engel0081-scaled-e1597243317539-1036x656.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.reporter.lu\\\/fr\\\/questions-sur-labonnement-reporter\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\\\/\\\/www.reporter.lu\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Questions fr\u00e9quentes concernant l&#8217;abonnement REPORTER\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.reporter.lu\\\/#website\",\"url\":\"https:\\\/\\\/www.reporter.lu\\\/\",\"name\":\"Reporter.lu\",\"description\":\"Digitales Magazin f\u00fcr unabh\u00e4ngigen und investigativen Journalismus in Luxemburg\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.reporter.lu\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Questions fr\u00e9quentes concernant l'abonnement REPORTER - Reporter.lu","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.reporter.lu\/fr\/questions-sur-labonnement-reporter\/","og_locale":"fr_FR","og_type":"article","og_title":"Questions fr\u00e9quentes concernant l'abonnement REPORTER - Reporter.lu","og_description":"La plupart des probl\u00e8mes techniques li\u00e9s aux abonnements peuvent \u00eatre r\u00e9solus tr\u00e8s facilement par vous-m\u00eame. 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